Shipping & Returns
Shipping Information
We aim to deliver your order safely and promptly so you can enjoy your new headwear as soon as possible.
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Shipping Charges: A standard shipping fee is applied at checkout.
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Processing Time: Orders are typically processed and dispatched within 2–3 working days after payment confirmation.
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Delivery Time: Standard delivery usually takes 3–7 working days, depending on your location.
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Tracking: Once your order has been dispatched, you will receive a confirmation email with tracking details so you can follow your delivery progress.
Please ensure your shipping address and contact details are correct at the time of purchase to avoid any delays or failed deliveries.
Returns & Exchanges
Due to hygiene and quality assurance reasons, we do not accept returns, exchanges, or refunds once an order has been shipped. All sales are final.
We take great care in inspecting every product before dispatch to ensure it meets our quality standards. However, if you receive an incorrect or damaged item, please contact us within 48 hours of delivery at [your email address] with your order number and clear photos of the issue. Our team will review the case and assist you accordingly.
Additional Information
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Orders cannot be cancelled once they have been processed.
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Shipping fees are non-refundable.
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In cases of failed delivery due to an incorrect address or unavailability, re-delivery charges may apply.
We appreciate your understanding and cooperation.
Thank you for choosing [Chaskee] — we’re proud to offer stylish, high-quality headwear crafted for comfort and individuality.